Data deletion.
How to disconnect connected social platforms or request deletion of your Vertyk account and associated personal data.
Disconnecting a social platform
You can disconnect a supported social platform from your Vertyk creator workspace at any time from Profile → Connected platforms. Vertyk removes the active connection credentials and stops future synchronisation. Platform-managed profile cards linked to that connection are removed.
Deleting your Vertyk account
Signed-in users can request account deletion from Account & data within Vertyk. If you cannot access your account, contact hello@vertyk.com from the email address associated with your account.
What is deleted
We delete or anonymise personal data associated with the account in accordance with our legal obligations and retention requirements. Data belonging to a shared organisation workspace may need to remain with that organisation where another user is the controller or owner of the workspace record.
Meta / Instagram data
If you connected Instagram to Vertyk, disconnecting the platform or deleting your Vertyk account removes the connection credentials held by Vertyk and stops further access to Instagram Platform Data. You can also remove Vertyk from your connected apps through your Meta or Instagram account settings.
Questions
For privacy or deletion enquiries contact hello@vertyk.com.